Vulkan Vegas

The last shit. If you win they will block your account.
And you don't get an answer in the chat.

All in all a very good casino, where security is a top priority. The verification of the account is a bit complex, but doable. The chat helps you competently, even in German. Only communication via email could be improved. Unfortunately, I have not received any answers to my questions via email. Please touch up. For me, Vulkan Vegas is one of the best casinos out there. Withdrawals and deposits work smoothly and quickly.

All of the above descriptions of the negative kind can I just confirm. I've also been trying to get my winnings for over 10 days. Filling out the withdrawal formalities, in my case a bank transfer, is accepted and the instruction is then also confirmed. After a few hours, however, this payment order is simply canceled. I tried to get a clarification through the support, and after a short time a voice in Polish answered. This employee kept talking in Polish without responding to my objections and then just hung up again. You might think you are dealing with the mafia, which is involved in gambling, prostitution, arms trafficking, human trafficking, you just can't get any other impression. At the moment a withdrawal instruction is still pending. maybe it will still work out, then I could imagine softening my opinion a little. I don't think it's realistic. I have long written off my profit or my deposit!

Hello, I requested a payout, and I have 5 Images sent. So passport, bills, bank. Then I got an email asking me to take a picture of myself showing my passport at head height. Then I should send you the bank statement with the deposit. So that has not happened to me in 4 years of online casino. I can only say very bad.

Reply to Günther
Dear Günther, unfortunately it has been the same everywhere lately, more KYC, certificates, etc. The laws are changing, more is being demanded from online casinos with regard to combating money laundering and the like. Even casinos that I have been playing in for 10 years want the same documents from me ...

I have deposited a lot of money several times since I signed up. I didn't get a welcome bonus, no birthday bonus.
I just lost. After over 50 spins, free spins only came when I chose the lowest stake. Then again over 50 revolutions absolutely nothing. You just lose. It's a mess. And I didn't get any bonuses, neither did I get a meeting point bonus! I will report the site and give it a bad rating. The games and arcade is a huge disappointment!

Reply to Cleo:
Dear Cleo, Unfortunately, gambling is a question of luck - many people lose money so that one lucky person can win big. We wish you the best of luck next time. There are plenty of other online casinos to try your luck at should you have a bad feeling about Vulkan Vegas.

can't find a game that I can play with the bonus money

Reply to anonymous:
Free spins can be found on Slot Rise of Olympus. Please go to the casino page “Arcade” and enter “Rise of Olympus” in the search field. See screenshot below for more details.